Frequently Asked Questions

SMS Verifier is a service that provides temporary virtual phone numbers for receiving SMS verification codes. Instead of using your personal phone number, you can use our numbers to verify accounts on various platforms.

We currently support 6,581+ services across 196+ countries, with numbers sourced from multiple reliable providers.

Creating an account is quick and easy:

1. Visit our registration page
2. Enter your email address
3. Create a secure password
4. Verify your email and you're ready to go!

No phone number is required for registration.

Follow these steps to add funds:

1. Go to the Deposit page
2. Choose your preferred payment method
3. Enter the amount you'd like to deposit
4. Complete the payment process
5. Funds are added instantly for crypto payments
6. Card and PayPal payments are also processed quickly

Yes, SMS Verifier is a legitimate service. We provide virtual numbers for account verification purposes. Users are responsible for complying with the terms of service of any platform they use our numbers with. We do not support illegal activities.

Our service is used by a variety of users:

• Businesses — testing SMS verification flows in their apps
• Developers — QA testing and automated testing pipelines
• Privacy-conscious individuals — keeping personal numbers private
• Digital marketers — managing multiple accounts for campaigns

All users must comply with applicable laws and platform terms of service.

The process is simple and straightforward:

1. Choose the service you want to verify (e.g., WhatsApp, Telegram)
2. Select a country for your phone number
3. Click 'Buy Number' to get a temporary number
4. Enter the number on the platform you're verifying
5. Request the SMS code from the platform
6. Wait for the code to appear on our site
7. Enter the code on the platform to complete verification
8. The number is released after use

After purchasing a number, your SMS code will appear automatically:

1. Go to your Active Orders page
2. Find the order with your purchased number
3. The status will show 'Waiting for SMS'
4. Once received, the code will be displayed
5. Copy the code and use it on the target platform

Codes typically arrive within 1-5 minutes. Some services may take up to 20 minutes.

Delivery times vary by service and country:

• Infrastructure: We use real SIM cards and virtual numbers from multiple providers
• Forwarding: Messages are forwarded to our system in real-time
• Display: Codes appear on your dashboard as soon as they're received

Typical delivery times:

• Most services: 30 seconds - 3 minutes
• Some services: 3-10 minutes
• Rare cases: up to 20 minutes

We provide two types of numbers:

• Virtual Numbers: VoIP-based numbers that work for most services
• Real SIM Numbers: Physical SIM card numbers with higher success rates

Our system automatically selects the best number type based on the service and country you choose.

The number behavior depends on the type:

1. Each number is assigned for a single verification session
2. After the session, the number is released back to the pool
3. You cannot reuse a number once the session ends
4. For a new verification, purchase a new number

Numbers are assigned randomly from our pool for several reasons:

• Security: Random assignment prevents number hoarding and abuse
• Reliability: Ensures fresh numbers with higher success rates
• Provider policies: Our upstream providers assign numbers dynamically

If you need a specific country, simply select it before purchasing. The number itself will be randomly assigned from that country's pool.

If no SMS is received, here's what happens:

1. Orders are automatically cancelled after 20 minutes if no SMS arrives
2. Your balance is refunded automatically upon cancellation
3. You can try again with a new number

• Try a different country for better success rates
• Some services are slower — wait the full 20 minutes before retrying
• If the service blocks VoIP numbers, try a country with real SIM numbers

You can also manually cancel an order at any time before the SMS arrives to get an instant refund.

Cancelling an order does the following:

• The phone number is released immediately
• Your balance is refunded instantly
• You can purchase a new number right away

This is useful when you want to try a different number or country.

We support 6,581+ services across many categories:

• Social Media: Facebook, Instagram, Twitter/X, TikTok, LinkedIn
• Messaging: WhatsApp, Telegram, Signal, Viber, WeChat
• Email: Gmail, Yahoo, Outlook, ProtonMail
• Shopping: Amazon, eBay, AliExpress, Shopify
• Finance: PayPal, Binance, Coinbase, Revolut
• Streaming: Netflix, Spotify, Disney+, YouTube
• Ridesharing: Uber, Lyft, Bolt, Grab
• Dating: Tinder, Bumble, Hinge, Badoo
• Gaming: Steam, Epic Games, Discord, Roblox
• And hundreds more!

Browse all services →

We offer numbers from 196+ countries, including:

• North America: USA, Canada, Mexico
• Europe: UK, Germany, France, Netherlands, Spain, Italy, and more
• Asia: India, Indonesia, Philippines, Thailand, Vietnam, China
• South America: Brazil, Argentina, Colombia, Chile
• Africa: Nigeria, South Africa, Kenya, Egypt
• Middle East: Turkey, UAE, Saudi Arabia, Israel
• CIS: Russia, Ukraine, Kazakhstan, Uzbekistan

Availability varies by service. Some services may not be available in all countries due to provider limitations.

Several factors affect service availability:

• Number stock: We may temporarily run out of numbers for a specific combination
• Platform restrictions: Some platforms block numbers from certain countries
• Low success rate: We disable combinations with consistently poor results
• Regulatory issues: Some countries have restrictions on virtual numbers

We're constantly expanding our coverage and working with new providers to increase availability.

Stock indicators show the current availability of numbers:

• High Stock (green): Plenty of numbers available, instant assignment
• Low Stock (yellow): Limited numbers available, get one before they run out
• Out of Stock (red): No numbers currently available, check back later

Stock levels are updated in real-time. High-demand services and countries may fluctuate throughout the day.

Consider these factors when choosing:

• Price: Some countries are cheaper than others
• Success rate: We show success indicators for each combination
• Requirements: Some platforms require numbers from specific regions

Our pricing is simple and transparent:

• No subscriptions or monthly fees
• Pay per verification — only pay for what you use
• Prepaid balance system — add funds and use them anytime
• Prices vary by service and country

Prices typically range from $0.10 to $5.00 per verification, depending on the service and country.

View current prices →

We accept multiple payment methods:

• Cryptocurrency: Bitcoin, Ethereum, USDT, Litecoin, and more via Cryptomus
• Credit/Debit Cards: Visa, Mastercard processed securely
• PayPal: Fast and convenient payments

The minimum deposit depends on your payment method. For cryptocurrency, it's typically around $1-2. For cards and PayPal, the minimum is usually $5. Check the deposit page for the most current minimum amounts.

Price differences are based on several factors:

• Telecom costs: Local carrier rates differ by country
• Provider fees: Our upstream suppliers charge different rates
• Demand: Popular countries may have higher prices
• Number type: Real SIM numbers cost more than virtual numbers

Our system automatically finds the cheapest available provider for each service and country combination.

Several factors determine the final price:

• Telecom costs: Base costs from local carriers
• Provider markup: Fees from our upstream providers
• Supply & demand: Prices may fluctuate based on availability
• Number type: Real SIM vs virtual numbers
• Success rate: Numbers with higher success rates may cost more

Refunds are processed to your SMS Verifier wallet balance, not to the original payment method. This allows for instant refunds. If you need a refund to your payment method, please contact our support team for assistance.

Number session times depend on the status:

• Active session: 20 minutes from purchase
• Waiting for SMS: The timer runs from when you purchase
• SMS received: You have 5 minutes to use the code
• Auto-cancel: If no SMS arrives in 20 minutes, automatic refund

For best results, enter the number on the target platform immediately after purchase and request the verification code right away.

Each number purchase is for a single SMS verification. Once you receive the code and the session ends, the number is released. If you need another code, you'll need to purchase a new number.

Yes, all our numbers are real phone numbers capable of receiving SMS messages. They come from actual telecom providers and work just like regular phone numbers for verification purposes.

Some numbers are virtual (VoIP) and some are real SIM-based. Both types work for most services, though a few platforms may only accept SIM-based numbers.

Our service is designed for SMS verification only:

1. We support SMS text messages only
2. Voice calls are not supported
3. If a platform sends a voice call instead of SMS, it won't work

During your active session:

• Only the verification code from your selected service is displayed
• Spam or unrelated messages are filtered out
• Once your session ends, the number is released and you won't receive any further messages

Currently, we only offer temporary numbers for one-time SMS verification. Each number is assigned for a single session (up to 20 minutes). We do not offer long-term number rentals or permanent numbers at this time.

Refunds are simple and automatic:

1. If no SMS is received within 20 minutes, your order is auto-cancelled and refunded
2. You can manually cancel an order at any time before receiving the SMS
3. Refunds are credited to your wallet balance instantly

There's no need to contact support for standard refunds — they're fully automated.

You can cancel an active order at any time before receiving the SMS code.

Cancelling is useful when:

• You selected the wrong service or country
• You've been waiting too long and want to try a different number
• You no longer need the verification

If your order expired without receiving an SMS, it should have been automatically refunded. Check your wallet balance for the refund. If you don't see it, please contact our support team with your order details and we'll resolve it promptly.

If you believe you were incorrectly charged or didn't receive a promised refund, please contact our support team. We take billing issues seriously and will investigate any discrepancies. Please include your order ID and relevant details.

We take security seriously with multiple measures:

• HTTPS encryption: All connections are encrypted with SSL/TLS
• Password hashing: Passwords are securely hashed using bcrypt
• No SMS storage: Verification codes are deleted after session expiry
• Number recycling: Numbers are rotated regularly to prevent tracking

We collect minimal information:

• Email address: Required for account creation and communication
• Password: Stored securely using bcrypt hashing

We do not require your real name, phone number, or address. Your privacy is our priority.

No. Verification codes are only visible to the account that purchased the number. Once the session expires, the codes are permanently deleted from our system. We do not store or share verification codes with anyone.

To reset your password:

1. Go to the login page
2. Click 'Forgot Password?'
3. Enter your registered email address
4. Check your email for the reset link
5. Create a new secure password

If you don't receive the email, check your spam folder or contact support.

Yes! Our REST API allows you to integrate SMS verification into your applications:

• Request numbers programmatically
• Check order status
• Retrieve verification codes
• Cancel orders
• Check your balance
• List available services and countries

API documentation is available in your dashboard after logging in.

Getting an API key is simple:

1. Log in to your account
2. Navigate to Settings
3. Find the API section
4. Generate a new API key

API rate limits ensure fair usage for all users:

• General endpoints: 60 requests per minute
• Number requests: 30 requests per minute
• Status checks: 120 requests per minute

Need higher limits? Contact us for enterprise plans.

Yes, we support webhooks for real-time notifications. You can configure a webhook URL in your account settings to receive notifications when SMS codes arrive.

Webhook payloads include the order ID, phone number, service, and the received SMS code in JSON format.

Try these troubleshooting steps:

1. Check your internet connection
2. Clear your browser cache and cookies
3. Try a different browser
4. Disable browser extensions that might interfere
5. Check our status page for any known issues
6. If the problem persists, contact support

Verification failures can happen for several reasons:

• Cancel and retry: Try with a new number
• Different country: Some services work better with certain countries
• Number type: Some services only accept real SIM numbers

If a code isn't accepted by the platform:

• Code expired: Verification codes typically expire in 5-10 minutes
• Typo: Double-check that you entered the code correctly
• Wrong service: Make sure you selected the correct service for your verification
• Already used: Codes can only be used once

If the code doesn't work, cancel the order and try with a new number.

Common payment troubleshooting:

• Card declined: Check that your card details are correct and your bank allows online purchases
• PayPal issues: Make sure your PayPal account has sufficient funds
• Crypto not received: Cryptocurrency transactions need network confirmations. Wait times:
  • USDT (TRC20): 1-5 minutes
  • Bitcoin: 10-60 minutes
  • Ethereum: 2-10 minutes

If your payment still hasn't been processed after the expected time, contact our support team with your transaction details.

Try these steps to regain access:

1. Make sure you're using the correct email address
2. Try resetting your password
3. Check if Caps Lock is on
4. Clear your browser cookies and try again
5. If nothing works, contact support with your registered email

Try these solutions:

• Check your internet connection is stable
• Disable ad blockers or content blockers for our site
• Try a different browser (Chrome, Firefox, Safari)
• Clear your browser cache and reload

If the problem continues, let us know and include your browser version and any error messages.